Floor operations

Run the shift from one place.

Shift handoffs on sticky notes, headcounts on clipboards, and coverage by group text. Condor keeps the floor in the same record as the Scorecard.

HIPAA-ready · SOC 2-ready · Screens show sample data only

Condor Coverage screen for a sample agency showing an open day shift with an assign button and a staff member whose first aid card expired three days ago
Coverage: who is here and where the hole is. Sample data.

Open and close the shift

The problem

The next shift starts blind when the handoff is rushed.

What Condor does

A supervisor starts the shift and ends it with a handoff of wins, concerns and what is still open. Wins already logged are the first thing the next shift reads.

  • Shift open and close
  • Wins this shift
  • Ratings completion by shift
Condor shift board for a sample unit listing residents with points this shift
The shift board. Sample data.

Fill the hole

The problem

Open shifts get filled by a flurry of texts.

What Condor does

Coverage shows who is here, which hole is still open, and whose credential is close to expiring. An expiring card warns. It does not silently block the shift.

  • Open shift holes
  • Assign a person
  • Credential warnings on the hole
Condor Coverage screen with an open shift and an assign control
Coverage. Sample data.

Shift notes that start with strengths

The problem

Notes only list problems, so the good gets lost.

What Condor does

Strengths come first and concerns stay on the same note. The author signs when the sentence is theirs, and the signature meaning is stored with the note.

  • Shift notes
  • Signed shift note: the author attests it is accurate
  • Offline note queue
Condor Shift notes list for a sample cottage with one draft and one signed note
Shift notes, draft and signed. Sample data.

Headcount without blank rows

The problem

Clipboard counts miss people and invent rows.

What Condor does

A supervisor starts a headcount from each resident’s last known place. Review a month of counts in the census grid, export the census, and check people out off property with a destination.

  • Headcount
  • Census grid by month
  • Census CSV
  • Off-property checkout
Condor headcount screen for a sample program listing residents by unit with their last known place
Headcount. Sample data.

Approvals and follow-ups

The problem

Reports sit in a pile waiting for a signature.

What Condor does

Behavior reports and restraint reviews wait for a supervisor, who approves them or sends them back with a comment. An injury flag becomes a nurse follow-up, and finishing it does not delete the report.

  • Approvals
  • Follow-ups
  • Today on the floor: every unit under the scorecard
Condor approvals list for a sample agency with items waiting for a supervisor
Approvals. Sample data.

From intake to the floor

The problem

A new admission arrives before the paperwork does.

What Condor does

Add a resident and complete intake before the scorecard starts. Staff find people by name, see where someone is, and see a short allergy warning. Direct care sees My kids: the young people on their shift and whether anything was logged.

  • Intake
  • Resident directory, with identifiers masked for billing
  • Presence and allergy alert
  • My kids for direct care
Condor My kids screen on a phone showing sample residents with their scores today
My kids. Sample data.

It all comes back to the Scorecard

Every log, note, program and report in Condor feeds the Behavior Scorecard, and the Scorecard feeds Outcomes. One record, one picture of how each person is doing.

ScorecardOutcomesProgramsFeaturesFloorIncidentsMedsFamilySharingReportsRolesInteroperabilitySecurity

See it with your own program in mind

Try the demo: a made-up agency with sample data only, so never enter real client information. Or start a 14-day free trial with your own empty workspace.

Trial terms: card required, nothing charged for 14 days, cancel anytime before the trial ends.

Complete is $449/mo billed annually (Founders’ Rate), or $549 month to month. White Label: Contact us. See pricing.